Images from each session are ONLY kept online and available for purchase for 2 weeks from the date they where taken. Purchased images should be downloaded from your email immediately and saved, as they are not stored online for later download.
2 to 4 Images
5 or more
Still photos are delivered in medium resolution, at approximately 20 x 30 cm's. We don't keep higher resolution photos.
1 minute approx. Instagram edit clip
1 hr coaching video, 1 person - edited
1 minute Instagram videos are delivered through our video website at 480p instant download and within 24 hours we will send a download link to a 1080p HD file.
1 hour coaching video includes 2 camera angles, one covering the full width of the pond, the other from the centre pier following the client on individual waves.
Are you coming to URBNSURF with a group of mates and want to get some shots? A more cost effective solution is to book your surf session as a private media session.
500+ photos delivered
1 edited 1080p HD clip with your choice of music
My date and photos are now gone from the website, where did they go?
We only have photos available for purchase through our site for 2 weeks from your surfing date. If you happen to see something you might want to purchase take note of the ID number and if the photos you want are removed, having the file ID number makes things a lot easier for us to locate your pictures for you to be able to still make a purchase.
How do I get my photos, and what do I get for my money?
Once you have completed your purchase you should receive an email receipt from us thanking your for your purchase, you will then receive a second email with the relevant links to download your photos. If you haven't received these emails, please check your spam folders and if nothing has come through in 24 hours, please email us to let us know.
The size of your purchased shots are medium resolution pictures that are suitable for online social posting, and can be comfortably printed at 20 x 30 cm's. We do not keep larger resolution copies of the photos so they are not available for purchase.